FAQ
Contact Us
Send us your questions/complaints and suggestions.
Please send us your questions via the form below. Our team is ready to answer all your questions as soon as possible. We will answer all your questions carefully and completely and provide the best solutions.
The cost of our services is determined based on various factors such as the type of goods, the weight and volume of the shipment, the distance, the type of services required, and market conditions. Please contact our sales team to receive a proforma invoice and more detailed information about the costs.
We are capable of transporting a wide range of goods, including bulk cargo such as grains, minerals, and petrochemical products, containerized cargo including all types of packaged goods, and general cargo such as machinery and industrial equipment. We also provide the possibility of transporting dangerous goods while complying with safety regulations and standards. Please contact us for more information about transporting your specific cargo.
You can track your shipment status using the tracking number provided to you when placing your order, through our website or by contacting our support team. You can also receive updates on your shipment status via email or text message. Simply submit your request to our support team.
Shipment delays can occur for various reasons, such as adverse weather conditions, port congestion, customs inspections, or vessel technical issues. Please contact our support team with your shipment tracking number so that we can provide you with more detailed information about the cause of the delay and the estimated delivery time.
ما طیف گستردهای از خدمات بندری، از جمله بارگیری و تخلیه، انبارداری، حمل و نقل داخلی و بینالمللی، خدمات گمرکی، بستهبندی و بیمه باربری را ارائه میدهیم. برای اطلاعات بیشتر میتوانید به بخش "خدمات" در وبسایت ما مراجعه کنید یا با تیم پشتیبانی تماس بگیرید.
Yes, special discounts are offered for regular customers and high volume shipments. For more information about the terms and amounts of discounts, please contact our sales team.
The documents required for placing an order include sender and receiver information, goods specifications, shipment weight and volume, origin and destination, and customs clearance documents.
Your invoice will be emailed to you after your order is completed and services are provided.
Our business hours are 7 AM to 9 PM. If you need urgent support outside of business hours, you can call 09111116660.
You can submit your complaint or suggestion through the "Contact Us" form on our website, by sending an email to Poshtibanbandar.co@gmail.com, or by contacting our support team.
